EVERYTHING YOU NEED TO KNOW TO GET STARTED WITH THE TEM2Go
TEM2Go
TEM2Go Step-by-step
These videos walk you through the complete lifecycle of using the TEM2Go backpack system, from unpacking both cases and assembling the transmitter and receiver backpacks to equipping operators in the field. You’ll also learn how to properly adjust and measure coil heights before surveying, and how to disassemble and repack everything for safe transport.
Unpacking the TEM2Go
TEM2Go Unpacking. This video introduces the TEM2Go backpack system and walks through unpacking both cases. The hard suitcase contains the transmitter and receiver backpack plates, transmitter and receiver units, GPS mast, batteries, cables, and assembly hardware. The soft suitcase holds the foam-protected transmitter and receiver coils, completing the full set of components needed for a survey.
Full Set-up and assembly
TEM2Go Full transmitter and receiver setup and assembly. This video provides a complete guide to assembling the TEM2Go system, from checking battery charge levels to building both backpacks. The presenter demonstrates powering on the transmitter and receiver units, then assembles the receiver backpack by attaching the receiver to its pole, mounting it on the backpack plate, and connecting the coil. The same process is repeated for the transmitter backpack, including mounting the GPS mast, transmitter unit, and coil, with all connectors secured by aligning white dots and twisting clockwise.
Transmitter assembly
TEM2Go Transmitter assembly. This video provides a step-by-step guide to assembling the transmitter backpack for the TEM2Go system, starting with an overview of the required parts. The presenter demonstrates mounting the GPS mast onto the backpack, attaching the transmitter unit until it clicks into place, and connecting the GPS and coil cables, with all connectors secured by aligning the white dots and twisting clockwise. The transmitter coil is then mounted and fastened with bolts and clips, and the final connection between the transmitter unit and the coil is made, leaving the backpack ready for the field.
Receiver assembly
TEM2Go Receiver assembly. This video focuses specifically on assembling the TEM2Go receiver backpack. It covers attaching the receiver unit to its pole, sliding the assembly onto the backpack plate using guide tracks and securing clips, and mounting the receiver coil using hinge-aligned bolts. The final step connects the receiver to the coil by aligning the white connector markings and twisting clockwise to lock.
Putting on the TEM2Go
Putting on the TEM2Go. This video shows how to properly wear and adjust the TEM2Go backpacks before heading out to survey. It demonstrates how to fit the transmitter backpack onto one operator, adjust the straps so the coil sits parallel to the ground, and then measure the coil height from ground level. The same process is repeated for the receiver operator, with an important reminder that the receiver wearer must remove all metallic objects (phones, watches, belts) to avoid data noise.
Packing Up the TEM2Go
Packing up the TEM2Go. This video demonstrates how to disassemble and repack the TEM2Go system after a survey. The presenter removes the coils from both backpacks, stacks them in the soft case with foam separators, and then disassembles the receiver pole, GPS mast, cables, and transmitter unit from the backpacks. All components are placed into their designated foam positions in the hard suitcase, followed by the backpack plates and battery charging suitcase.
Quick answers to common questions
Why won't the TEM2Go Wi-Fi show up on my mobile device?
After powering on, the unit needs a couple of minutes for its Wi-Fi network to become visible. Confirm that all units are powered on, that Wi-Fi is enabled on your mobile device, and that you refresh the network list. If it’s still not appearing, move closer to the unit or restart it via the power button.
My LM/HM current is unstable or outside the green zone — what should I check?
Stop the measurement first. Check the Tx coil connection to the TEM2Go unit and clean the plugs if needed, then check battery charge and swap batteries if they’re low.
What happens if the transmitter and receiver are positioned too close together?
The standard operating procedure is to maintain a 15 m distance between Tx and Rx, with both coils level. If they’re too close or not properly positioned (less than 5-6 m apart), the system can misdetect signal polarity; the data stream starts positive, then switches to negative. Stop the measurement, increase the Tx/Rx distance, and restart.
How long does the battery last, and how can I extend survey time?
The transmitter battery typically lasts up to 80 minutes, while the receiver battery lasts up to 8 hours. Bring spare batteries to extend the working day, particularly for the transmitter.
Why isn't real-time inversion showing a model?
Real-time inversion is a Premium feature. A grey bar means the inversion is running but rejecting too much data — usually a data quality issue. A blank window points to inversion being disabled in Settings, an expired Premium license, or a process error. Check the About section for license expiry, then contact support@temcompany.com if the issue continues.
How do I get remote support for TEM2Go?
Connect the TEM2Go unit to external Wi-Fi or a mobile hotspot via TEM Data Manager, then share your TeamViewer ID with TEMcompany support. Support may also request a Sapi log, accessible from the TEM2Go Controller app under Options → Support.
Can TEMcompany access the data on my instruments?
No, TEMcompany cannot access any data on your instruments without you giving us explicit permission to do so.
Still have questions?
Need more help? If you have a technical issue, a product-related question, or need clarification, just contact our Support team.