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TEM2Go

Unpacking the TEM2Go

Full Set-up and assembly

Transmitter assembly

Receiver assembly

Putting on the TEM2Go

Packing Up the TEM2Go

Manuals and downloads

Download the software updates and product manuals that help you make the most of your TEMcompany instrument and collected data.

Quick answers to common questions

Why won't the TEM2Go Wi-Fi show up on my mobile device?

After powering on, the unit needs a couple of minutes for its Wi-Fi network to become visible. Confirm that all units are powered on, that Wi-Fi is enabled on your mobile device, and that you refresh the network list. If it’s still not appearing, move closer to the unit or restart it via the power button.

My LM/HM current is unstable or outside the green zone — what should I check?

Stop the measurement first. Check the Tx coil connection to the TEM2Go unit and clean the plugs if needed, then check battery charge and swap batteries if they’re low.

What happens if the transmitter and receiver are positioned too close together?

The standard operating procedure is to maintain a 15 m distance between Tx and Rx, with both coils level. If they’re too close or not properly positioned (less than 5-6 m apart), the system can misdetect signal polarity; the data stream starts positive, then switches to negative. Stop the measurement, increase the Tx/Rx distance, and restart.

How long does the battery last, and how can I extend survey time?

The transmitter battery typically lasts up to 80 minutes, while the receiver battery lasts up to 8 hours. Bring spare batteries to extend the working day, particularly for the transmitter.

Why isn't real-time inversion showing a model?

Real-time inversion is a Premium feature. A grey bar means the inversion is running but rejecting too much data — usually a data quality issue. A blank window points to inversion being disabled in Settings, an expired Premium license, or a process error. Check the About section for license expiry, then contact support@temcompany.com if the issue continues.

How do I get remote support for TEM2Go?

Connect the TEM2Go unit to external Wi-Fi or a mobile hotspot via TEM Data Manager, then share your TeamViewer ID with TEMcompany support. Support may also request a Sapi log, accessible from the TEM2Go Controller app under Options → Support.

Can TEMcompany access the data on my instruments?

No, TEMcompany cannot access any data on your instruments without you giving us explicit permission to do so.

Still have questions?

Need more help? If you have a technical issue, a product-related question, or need clarification, just contact our Support team.

Contact Support